Love people? Thrive on variety?

If you’ve got a knack for making guests feel at home and enjoy a mix of hospitality, admin and making sales - this could be just the role for you.

We’re looking for a confident, friendly and enthusiastic Hotel Receptionist to join our team at The Clifton Hotel, the largest hotel in our independent group, with 59 characterful bedrooms right in the heart of Clifton.

At Quarter, we do things differently. We’re an independent hospitality group that’s been part of Bristol’s story for over 60 years - proudly local, team-focused and full of personality. You’ll work hard, learn loads, and be part of a supportive, down-to-earth team that loves delivering great service (and having a bit of fun along the way).

The Practical Bits

Location: Bristol - the Clifton Hotel on St Paul’s Road, BS8. ​

Hours: Part time, 24 hours per week worked over 3x 8-hour shifts each week

Shift timings: You’ll work 3 weekly shifts to a rota (including weekends) that is planned out 3 weeks in advance - great for planning your life around work! You’ll work a combination of early shifts (7am - 3pm) and late shifts (2pm - 10pm). ​

Pay: £15,288 per annum (based on 24 hours per week) plus uncapped bonuses (on average around £60-£80 extra per month, however the uncapped nature of the bonus means that our top performers can expect to take home even more than this) ​

Overtime: £12.50 per hour (for agreed overtime). Non-agreed overtime may be taken as time in lieu with your manager’s approval.

What you’ll be doing

Every day’s different, but here’s a taste of what’s involved:

• Welcoming guests with warmth and personality - first impressions matter!
• Managing check-ins, check-outs and reservations (accuracy is key)
• Hitting your sales targets (upselling add-ons, selling rooms etc), helping guests discover the best we offer
• Handling enquiries and keeping everything running smoothly behind the scenes
• Supporting your team and keeping those admin plates spinning
• Once trained, you’ll work independently at the desk, with an hour’s crossover each day with your colleague taking on the next shift. You’ll have wider support from our very hands-on Hotel Assistant Manager and Hotel Manager

About you

You’ll be:

• A people person, naturally friendly and approachable
• Organised and detail-focused - great at juggling tasks and staying calm
• Motivated by targets and teamwork, but also able to work independently
• A resilient problem solver
• Flexible to work a mix of early (7am–3pm) and late (2pm–10pm) shifts, including weekends (rota based)
• Hotel or hospitality experience is great, but not essential - we’ll provide plenty of training for the right person with the right attitude.

Why you’ll love working with us

We know it’s our people who make the difference, so here are some of the perks you’ll enjoy:

• Growth and career progression opportunities – potential progression to Head Receptionist after 3 months among other promotion opportunities (see our people page for some inspiring promotion stories!)
• Quarter Staff discount - this will give you a 20% discount in all our restaurants (plus a 50% discount at Racks between 5pm and 8pm on Fridays!) and will entitle you to fantastic friends and family rates within our hotels
• Employee Assistance Programme (run by Hospitality Action) - 24/7 support, national discounts and other wellbeing advice
• 50% off HowTheLightGetsIn festival tickets for you, your friends and family
• The opportunity to work within an award winning independent hospitality company
• Pension contribution
• First Bus travel discount (10% off)
• Cycle to work scheme + secure bike storage
• Competitive Gym membership at Anytime Fitness on Queen's Road in Clifton and other local discounts including hairdressers, Noah's Ark Zoo Farm, Hospitality Rewards scheme and a very handy B&Q + Tradepoint discount
• Regular company socials - Quarter holds regular parties for our staff to say thank you (with free food and a few free drinks!)
• Free meal on shift - fuel for service!
• Uniform provided
• Ongoing training and support

How to apply

Send your CV and a short cover letter (PDF format preferred) via the apply now link. The closing date for applications is Friday 13th February 2026.

Shortlisted candidates will first be invited to a telephone interview with our HR team, and success at that stage would lead to a face-to-face final round interview with the hotel manager.

We’ll be reviewing applications as they come in, and may close recruitment early when we find the right fit. So don’t wait too long to apply!