Have you ever wanted to do any mystery shopping? Have you stayed in hotels before and want to get involved in improving our service?

Quarter Ltd in Clifton, Bristol are looking for people to do some 'mystery caller' work - calling our hotel reception, central reservation and night porter teams once a month and recording the calls to check company procedures are being followed and provide valuable feedback on where improvements can be made!

What would this involve?

• You would be required to call and record yourself making a booking with each of our front of house staff
• The calls last for 5 minutes on average
• We have approximately 23 Front-of-house staff and will pay you £120 for each batch of calls by direct credit
• The calls can be made from your house or wherever you would like – you will simply need to use our Internet phone system app on your own personal mobile device - full instructions will be provided
• You will be provided with timetables for our staff and will have approximately 4 weeks to complete each batch of calls
• You'll need to mark the calls using a google drive form online
• Payment will be made on the 30th of the month following the calls
• This role can be done 100% remotely

This would suit a student, graduate, professional or homemaker who has some free time and would like to make some extra money. Successful candidates can expect to be offered work of this sort every couple of months. We are looking for candidates who could commit to doing at least 3 batches of calls for us.

Please note that the outcome of the calls affects the bonus for each member of staff so these calls are taken very seriously. For this reason, we will not accept applicants who have an affiliation with any existing members of the front of house teams.

Please note that applicants will need to have an excellent level of English to be considered for this position. Suitable applicants will be interviewed over the telephone and will be contacted within a week of applying.

To apply for this position, please send your CV and cover letter detailing why you'd like to take on this role. Closing date for applications is Friday 24th February, though we may close the role early if the response is good.