Quarter is looking for a friendly, sales driven and customer-focused Assistant Manager to join the team at The Berkeley Square Hotel and Berkeley Suites.
This is a great opportunity for someone who has had some experience working in hotels - perhaps as a head receptionist or Reception/front desk supervisor. You will be responsible the management of the reception and night porter teams - ensuring that they are happy, performing well and getting the training and development they need!
Key information for the Assistant Manager position:
Why work for us as Assistant Manager?
This role would suit anyone looking to take their first steps in managing a team. Whilst the scope of the role is mainly managing reception, you will be a key member of the hotel management team and will have a voice at a higher level. This is a role where you will find yourself learning every day and honing your people and business management skills.
Company perks:
About our ideal Assistant Manager:
You are friendly, confident and passionate about providing fantastic customer service to our guests. You will, ideally, have experience working in a hotel reception before and are familiar with using a hotel PMS (we use Opera Cloud, but experience with other systems is absolutely fine as training will be offered).
Most importantly, however, you will be a natural leader - able to get your team on side and performing well at all times!
You'll have a business mind and will use it to ensure your team are focussed on the right objectives to ensure success. Above all, you'll be an adaptable, team player - hotel management is different every day - you will thrive in this kind of environment!
If you are in any doubt about whether you have the right experience but are interested in the role, I would recommend applying. We are confident we can train the right person how to use our systems!
What you’ll be doing as Assistant Manager:
Reporting to the Hotel Manager, you will be involved in:
This role offers excellent progression into other management roles within the wider Quarter company.
The interview process:
Applicants will be contacted by email in the first instance to arrange a a time for an informal chat. If you are successful at this stage, you will have a more formal, Zoom interview with the Group Hotels Operations Manager. Applicants who are successful at this stage will then have a final, in person, interview with the General Manager and Hotel Manager. The closing date for applications is Friday, 24th May 2024.
We reserve the right to close this role before the given deadline in the event a suitable candidate is found.
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