Quarter is looking for a proactive and team-oriented Housekeeping Manager for our beautiful flagship hotel, the Berkeley Square Hotel and Berkeley Suites. 

Bristol’s first art hotel, the Berkeley Square is a stylish and comfortable four-star hotel on one of Clifton’s most iconic Georgian squares. This cosy independent hotel offers guests a home away from home with small personal touches in every room. The Berkeley Square Hotel also comprises the Berkeley Suites - five self-contained luxury suites within an exquisitely renovated grand Georgian townhouse just a few doors down from the main hotel.

As Housekeeping Manager, you will be responsible for the management of our Housekeeping department, ensuring housekeeping operations run smoothly across the main hotel as well as within the suites. From ensuring that our hotel looks its best, to completing health and safety checks (water temps etc) and keeping your team happy, motivated and well-trained - this is an exciting role with a great scope of responsibility! You will be managing a team of approx. 7 dedicated room attendants and will be a key part of the management team at the Berkeley Square. 

Key details for the Housekeeping Manager role:

Hours: Full time (40 hours per week, usually working Monday-Friday, but some flexibility for occasional weekends to support the team would be ideal)

Salary: An on-target package of £29,250 per annum, comprising a basic salary of £26,750 per annum, plus £1000 guaranteed loyalty bonus - paid in 2 x £500 amounts (the first one after 6 months with the company and then every 6 months thereafter) and £1,500 KPI on-target bonuses

Who do we need as Housekeeping Manager?

As the Housekeeping Manager, you will be responsible for the effective operation and development of the housekeeping department - ultimately ensuring that the hotel looks its best at all times! 

We're looking for someone who takes pride in their work and who can share their passion with their team. You'll be organised and proactive - ensuring that all regular cleaning happens to schedule. You'll be able to prioritise effectively and will communicate well with other departments to ensure everyone is kept in the loop. 

We're looking for a person who can be hands-on as well as act in a supervisory role - this is a small team and we like everyone to have a 'muck-in and help' mentality! 

Ideally, you'll have some supervisory or management experience in a similar role -  you also may be someone looking for their first step into management. We have excellent ongoing development and have opportunities for further progression. Reasonable IT skills and good English will be required for this role. 

What does a typical week look like for our Housekeeping Managers? 

​You'll normally be working Monday - Friday unless weekend support is needed. You'll liaise with the hotel management team and work with our system, Opera, to check the levels of business in the hotel and will write your rota to ensure that you have adequate cover to prepare each room daily. You'll check all rooms after our room attendants have cleaned them - ensuring that every one looks perfect for our guests.

You will use an app called Trail to complete various daily and weekly logs, ensuring they are carried out efficiently and recorded accurately. 

You may also attend the hotel management meeting on a fortnightly basis and will be able to have input into areas of improvement and help generate ideas to keep the hotel progressing in the right direction! 

Application process: 

To apply, please send your CV and a brief covering letter via the ‘apply now’ button. The closing date for this position is Friday 6th December 2024.

Applicants will be contacted by email in the first instance to arrange a a time for an informal phone interview. If you are successful at this stage, you will have a more formal, Zoom-based first-round interview with the Group Hotel Operations Manager. Applicants who are successful at this stage will then have a final, in person, interview with the General Manager and Hotel Manager.

​We reserve the right to close this role before the given deadline in the event a suitable candidate is found.

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